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+44 (0)20 3890 5583 (Freephone)
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Call Comurce
+44 (0)20 3890 5583 (Freephone)
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Who We Are

We help our customers transform their organisations so they can change the world

A Little About Us

We’re less like a family and more like a world class sports club. Committed to the health and heappiness of the team, obsessed about customer intimacy and winning, fanatical about excellence in our performance, and ensuring that everyone who joins our club feels the same.

We’ll give you the best we have and are committed to continously improving the happiness of our employees and customers. We expect the same from you, albeit we won’t burn you out, because that’s no good for any of us.

Below you will you will learn who we are in our values. Where we are going in our vision and why we believe it’s important in our purpose.

Like all great companies, we take a longterm view to our relationship with employees and customers and lookforward to you joining our journey.

Our Values

1. EID

Equality Individuality & Diversity

Some of the key characteristics of workforce diversity include race, ethnicity, gender, age, religion, ability, and sexual orientation among others. A company that embraces diversity can broaden its skill base and become more competitive and innovative.

Whilst this is important, we fundementally believe diversity is important because it reflects us as a founding team and the belief that characteristics don’t determine excellence, your commitment to excellence does. Welcome to the level playing field.

An individual is that which exists as a distinct entity. Individuality is the state or quality of being an individual; particularly of being a person separate from other people and possessing their own needs or goals, rights and responsibilities.

We want you, for you! We wont ask you to compromise your uniquness, confirm to outdated principles or standards. We are committed to seeing you excel and sharing your genius with our customer.

2. CIC

Courage Innovation & Curisosity

Courage is strength in the face of pain or grief and the ability to do something that frightens one; bravery.

At Comurce that means you’ll say what you think and make tough decisions when it’s in the best interest of Comurce and our customers. You’ll take risks, share failures and lessons learned so we can continuously improve as an organisation, whilst remaining true to our values and ethos.

Innovation is the process of creating a new method, idea, product or service. You’ll have a passion for learning quickly and innovating. You will thrive in a changing environment, read between the lines and connect the missing dots, have a natural curiosity for getting to the route cause of an issue so you and your team can create value adding solutions. We challenge the status quo and look for progress.

3. KIT

Karma, Integrity & Trust

We see Karma as the sum of a person's actions deciding their fate in future existences. In short the good and hopefully the little bad you do will come back to you as good or bad luck and as start up rocket we need lots of luck, great timing and opportunity to realise our vision. With this in mind Karma is essential in everything we do as an organisation internally and with the wider world as we want to increase our continuing success.

We operate with integrity, live with transparency and detest politics and games. We’re one club compromised of multiple teams, filled with people of integrity who admit their mistakes, treat each other with respect and say what we mean and mean what we say, because we value trust and the reliability and truth that it brings.

4. Excellence

Excellence is the quality of being outstanding and transcending the norm. You’ll not only master your craft but encourage and assist your team mates to continually improve, commit to minimising complexity and increasing simplicity.

Together we’ll value quality over quantity of work and our optimistic outlook coupled with your tenacity and humility will focus on results over process.

5. A&A

Autonomy & Alignment

Autonomy  is  the freedom to act independently of others and is essential for highly effective agile teams, squads or tribes at scale. As we move forward at pace, that means delegating as many decisions to our teams of smart, rational colleagues as possible, freeing them to Move Fast, and, yes, occasionally Break Things.

Autonomous team requires Alignment with our wider objectives. Alignment ensures that we are pushing towards the same goal and are sharing a common purpose.

Our Key Customer & Commercial Ethos

The characteristic spirit of a culture, era, or community as manifested in its attitudes and
aspirations.
Customer Intimacy
Customer centric is a way of doing business with customers in a way that provides a positive customer experience before and after the sale in order to drive repeat business, customer loyalty and profits.

We go beyond making the worlds best products & Services, we’re committed to building relationships with our customers in the same way you would friends, because no one knows the needs of their friends better than...well, a friend.
Jobs-to-be-done
Jobs to be done is a framework that forces you to look at our product or service in the way customers do. It forces a mindset change as you look at products and services from other perspectives.

There are two different types of JTBDs: Main jobs to be done, which describe the task that customers want to achieve. Related jobs to be done, which customers want to accomplish in conjunction with the main jobs to be done.
Kano Analysis
The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories.

The purpose of the tool is to support product specification and discussion through better development of team understanding. Kano's model focuses on differentiating product features, as opposed to focusing initially on customer needs.
Blue Ocean Strategy
In marketing, customer lifetime value (LTV) is a prediction of the net profit attributed to the entire future relationship with a customer.

We focus less on the net profit and more on the length and health of our relationship with our customers by assuring their success.
Customer Life Time Value
In marketing, customer lifetime value (LTV) is a prediction of the net profit attributed to the entire future relationship with a customer.

We focus less on the net profit and more on the length and health of our relationship with our customers with a view to retaining their business by assuring their success.
Pirate Metrics
Customer retention is the ability of a company to retain its customers over a period of time.

We love growth, but we love long
End-to-End Accountabillity
You’re team will act like it’s own start-up. We’ll see clear direction and it’s up to you to figure out how to make it happen.

Our Leadership Ethos

Servant Leadership

The servant-leader is servant first… It begins with the natural feeling that one wants to serve first. A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. They empower others, share power, put the needs of others first and help people develop and perform as highly as possible, whilst safe guarding the strategic objectives of the organisation.

Coach, Mentor Train (CMT)

Mentoring is generally informal between two people. When you coach you’re like an athletic coach; you’ll point out problems, make suggestions, provide guide rails and sometimes intervene. The main difference is the formality and a specific goal to achieve. As a trainer you maybe in the classroom, on-the-job, or other.  Training is formal, with well-defined learning objectives, and is often relatively brief. The main focus is on the trainer being a subject matter expert and knowledge transfer.  As a leader you’ll participate in all three.

The Gemba Walk

Excellence is the quality of being outstanding and transcending the norm. You’ll not only master your craft but encourage and assist your team mates to continually improve, commit to minimising complexity and increasing simplicity.

Together we’ll value quality over quantity of work and our optimistic outlook coupled with your tenacity and humility will focus on results over process.

Where-What-How Principle

Steve Jobs said it best when he said “It doesn’t make sense to hire smart people and tell them what to do; we hire smart smart people so they can tell us what to do.

We take this seriously and our leaders do to. Our vision tells us where we are going, the leadership team communicate what needs to be achieved to enable us to get there and you’ll decide how we should achieve it.

Our vision

Visualize an organisations operating model in real-time.

Our Purpose

To help people find purpose and feel fulfilled every day of their lives.

Why? We spend two-thirds of our lives working, commuting and sleeping, that's a lot of time! We believe the majority of our time relates to work and as a result, finding purpose and fulfilment through your work is important. But it's not all about us and it's important to give back.

Whilst we believe we can create an internal culture like this, we also believe that helping people to perfect their craft will lead to them finding purpose and fulfilment as they shape the future through their work.

After all, “It's not what happens to you, but how you react to it that matters.” - Epictetus

Our Mission

To enable people to perfect their craft by providing world-leading products, services, and data.
2018

20 Aug 2018

A former client of our founder mistakes a presentation on Skills and Capability assessments for a software platform and asks to trial the product in the UK and Italy.

2019

16 May 2019

Comurce and the City of London (COL) join the Secretary of State for Business, Energy and Industrial Strategy and the Lord Mayor of London to discuss  Industrial Strategy.

Questions? We’ll put you on the right path.

The platform is constantly developing and the community is actively growing. Stay uptodate.
Or call +44 (0)20 3890 5583 (Freephone)
Comurce Ltd, 1st Floor Packwood House, Guild Street, Stratford Upon Avon, Warwickshire, England, CV37 6RP
Phone: +44 (0)20 3890 5583